Liability

By participating in Secret City Trails you agree that neither Secret City Trails nor any person associated with us will be liable to you or any other participant for any direct or indirect damages that arise in any way. You agree to communicate this liability to any person that you invite to play a trail.

Most of our games are played in the urban jungle. Think of it like this – just as you’d blow on your hot beverage before taking a first sip of that tasty hot cocoa – you’d look both to the left and right before stopping for that incredible photo. Pinkie promise?

 

Confidentiality

Nobody likes a spoiler! The fun in playing our Secret City Trails lies in crackin’ the riddles. Tell your friends about your experience (brag if you played great, we won’t judge), but don’t tell or share the secrets. You are sworn to secrecy. Any breaking of this rule will cause consequences, such as a glitter storm approaching your open window on the exact same day your vacuum cleaner decides to go to heaven. Glitter is pretty, but a devil to clean, trust us on this. So don’t be a spoiler.

 

Copyright

All content included on this site and all information (riddles, hints, stories and recommendations) we’ll send to you via our web app, text messages or email is copyright of Secret City Trails.

 

Use of Images

We may use images shared with us for online marketing and printed promotional material. (Especially if they’re awesome!) Personal information is subject to our privacy policy.

 

Refunds

We want you to have the best time possible playing our game, but we also understand that circumstances sometimes can change quickly. Few people enjoy being soaked unless diving into crystal clear water or jumping into a hot shower. So, if you’re about to play and the sky opens up, summon your team another day. If it’s pouring down, you prefer a museum over an outdoor adventure – and you’re leaving the country – reach out to us for a refund, given that you haven’t solved more than 3 riddles.

If you’ve kicked off the adventure and then suddenly changed your mind – maybe your best friend just removed some freshly baked cinnamon buns from the oven – grab a few of those sugary goodies and add your friend to the team!

Whether it’s rain or cinnamon buns, after your team has cracked the third riddle, we’re no longer able to give you a refund.

Regardless what happens, do reach out to us if you’re not able to continue to play the game. We’ll do what we can to help out. This includes jumping on our feet and performing some kind of dance to try to charm the weather gods. And please do send a photo of the cinnamon buns. We need some coffee break inspiration. 🙂